Sales Associate eComPhone - Jaguar Land Rover West Houston

The e‑Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no‑haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in‑store experience while providing an exceptional customer experience is key.

• Competitive benefits
• Career paths into finance, management, and beyond
• A culture built on trust, transparency, and teamwork

• Strong communication and interpersonal skills
• A desire to help people and exceed expectations
• Sales or customer service experience preferred

With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e‑Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

• High school diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Drive to set and achieve targeted goals
• Prior sales experience, retail preferred
• Demonstrated communication, consultative, interpersonal and organizational skills
• The willingness to follow up with customers
• Experience and desire to work with technology
  
  Valid in‑state driver’s license and an acceptable, safe driving record

Estimated monthly commission for this role is $5-25k.

• Competitive compensation and 401k matching
• Enjoy a healthy work‑life balance with insurance plans (health, dental, vision) and maternity benefits
• Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and Auto Gear
• Access amazing deals and discounts through You Decide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

Auto Nation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply.