Family Teammate- LSG

Family Experience Teammate – Aqua‑Tots Swim Schools

Job Title: Sales Associate, Enrollment Specialist, Customer Service Representative

Location: Katy

Job Type: Part Time

Pay: $13-14

Schedule: Flexible availability required, including afternoons/evenings and Saturdays to meet the needs of the school and season.

This role supports enrollment growth, family engagement, and front desk sales execution to ensure every family receives a consistent, high‑quality Aqua‑Tots experience.

• Weekly Pay
• Holidays off
• Flexible, consistent scheduling based on your availability
• 401k Opportunities
• Team incentives and potential bonuses
• Growth and advancement opportunities

Full Time teammates also receive:

• Health Insurance w/ HSA & FSA options
• Employer‑paid dental and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Parental Leave
• Employee discount on lessons

• Drive Enrollment & Sales – Connect with new and returning families to convert leads into enrollments, guiding families through program options, schedules, and promotions.
• Manage Leads & Follow‑Up – Track and follow up on web leads, inquiries, and tours to ensure no opportunity is missed and every family receives timely communication.
• Support Front Desk Sales Execution – Partner with the front desk team to reinforce sales best practices, support enrollment conversations, and ensure consistency in messaging.
• Guide the Family Journey & Experience – Deliver a welcoming, informative, and professional experience for every family interaction, building trust and long‑term relationships.
• Track Performance & Results – Monitor leads, conversions, and follow‑ups to support school enrollment goals and overall performance.
• Represent the Aqua‑Tots Brand – Uphold a high standard of professionalism, warmth, and integrity in all interactions.

• Sales or customer‑facing experience preferred (retail, service, or membership sales is a plus).
• Strong communication and relationship‑building skills.
• Comfortable working toward goals, metrics, and accountability.
• Highly organized, proactive, and detail‑oriented.
• Positive attitude with a team‑first mindset.
• Availability to work evenings and weekends.