Field Engineer IV

Responsibilities

• Manage start-up and commissioning of new refrigeration and gas processing facilities.
• Lead troubleshooting, repairs, and maintenance activities for complex gas compression systems.
• Mentor junior field engineers and provide guidance on best practices.
• Write detailed work order reports and oversee documentation processes.
• Participate in project planning and resource allocation.
• Analyze and resolve advanced mechanical, electrical, and hydraulic issues.
• Conduct training sessions for technicians and customers on equipment operation and advanced troubleshooting.
• Act as a key point of contact for customers regarding technical issues and service needs.
• Develop service strategies to enhance customer satisfaction and efficiency.
• Ensure organization and cleanliness of job sites and equipment.
• Document service calls and maintain accurate records of service performed.
• Follow safety protocols and company policies during all service activities.
• Create, update, track, and complete commissioning reports.
• Comply with all Mayekawa company policies, procedures, processes, work instructions, and guidelines.
• Perform other duties as assigned.

• Advanced knowledge of refrigeration and control systems.
• Proficient in reading wiring diagrams and mechanical drawings.
• Proven project leadership and team management skills.
• Strong focus on safety and compliance.
• Excellent problem‑solving abilities in high‑pressure situations.
• Strong organizational and planning skills.
• Skilled in diagnostic tools and software.
• Knowledgeable in screw compressors and basic electrical troubleshooting, including ammonia refrigeration and Freon systems.
• Ability to work independently with minimal supervision.
• Proficient in Microsoft Office applications (Outlook, Word, Excel).
• Strong oral and written communication skills.
• Ability to build positive relationships with clients and team members.
• Highly motivated with a willingness to travel for work.
• Maintains an organized worksite and company equipment.
• Works well in a team and meets deadlines.
• Displays leadership qualities and a proactive, professional attitude.

• 5+ years of experience in industrial refrigeration with a strong service background.
• Trade school or Refrigeration Training Graduate.
• Minimum CARO RETA Certification.

• Must be able to lift up to 75 pounds.
• Comfortable working in different environments, including outdoor and high‑altitude locations.
• Must be willing to travel 75% of the time.