Billing Clerk

Billing Clerk

We are looking for a detail-oriented Billing Clerk to support billing operations in Kaukauna, Wisconsin. This position focuses on preparing accurate invoices, resolving billing questions, and helping maintain healthy accounts receivable activity. The ideal candidate is organized, responsive, and comfortable managing a high volume of transactions while working closely with customers and internal teams.

• Review supporting documentation and records to verify invoice information is accurate, complete, and compliant with company requirements before processing.
• Manage a high volume of transactions while maintaining accuracy and meeting established deadlines.
• Prepare, process, and distribute customer invoices through internal systems, ensuring all billing records are maintained accurately.
• Monitor outstanding transactions and unbilled items, following up as needed to ensure timely invoicing.
• Identify and resolve missing information, pricing discrepancies, or documentation issues to prevent payment delays.
• Respond to customer inquiries regarding billing, research discrepancies, gather supporting documentation, and work toward prompt resolution.
• Review accounts receivable aging reports and proactively follow up with customers regarding outstanding balances.
• Document collection activities, customer communications, dispute status, and payment commitments in a timely and organized manner.
• Collaborate with internal teams to resolve billing and payment issues, escalating concerns when appropriate to support timely collections.
• Manage assigned accounts and responsibilities through completion while assisting with special projects and evolving departmental priorities as needed