Accounts Receivable Clerk & Office Manager

Accounts Receivable Clerk & Office Manager

At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you'll be contributing to a company that values results, integrity, and putting customers first.

Guardian is a high-growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best-in-class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth.

We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization

Guardian Restoration Partners is seeking a highly organized and customer-focused Accounting Clerk and Office Manager to support our growing Kaukauna, WI operation. This role serves as the administrative hub of the office, overseeing accounts receivable, collections, payroll support, and vendor administration while overseeing day-to-day office operations.

The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. Success in this role requires strong organizational skills, confidence in managing collections conversations, and a willingness to support both office and field operations wherever needed.

• Manage the accounts receivable process, including customer aging reports and payment tracking.
• Proactively communicate with customers, insurance carriers, and commercial clients regarding outstanding invoices.
• Process customer payments, reconcile accounts, and document collection activity.
• Partner with Operations to resolve billing discrepancies and ensure timely invoice completion.
• Escalate delinquent accounts when necessary and support month-end reporting and cash collection goals.

• Audit employee timesheets and process payroll through ADP.
• Oversee daily office operations to maintain an organized, efficient, and professional workplace.
• Answer and route incoming calls, greet visitors, and serve as the primary administrative point of contact.
• Manage office supplies, mail, shipping, office equipment, and employee devices.
• Maintain organized electronic and paper filing systems.
• Assist leadership with reporting, scheduling, onboarding documentation, and other administrative projects.

• Provide administrative support for project managers and field operations.
• Maintain accurate customer, vendor, and job records within company systems.
• Coordinate communication between customers, office staff, and field teams.
• Support compliance documentation, recordkeeping, and general business operations.

• 5+ years of experience in accounts receivable and collections.
• 2+ years of office management, and administrative operations.
• Proven success managing accounts receivable and collections.
• Strong customer service, communication, and relationship-building skills.
• Excellent organizational skills with exceptional attention to detail.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Experience with Sage, Quick Books, Albi, or similar accounting/restoration management software is preferred.
• Ability to handle confidential information with professionalism and discretion.

• You communicate confidently and professionally while managing collections.
• You are highly organized and continuously look for ways to improve processes.
• You take ownership of your work and follow through on commitments.
• You build positive relationships with customers, vendors, and teammates.
• You adapt easily, manage competing priorities, and enjoy supporting a…