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Service Operations Coordinator – Dispatch & Resident Service

Job in Kaukauna, Outagamie County, Wisconsin, 54130, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 55000 USD Yearly USD 42000.00 55000.00 YEAR
Job Description & How to Apply Below

Focus Property Management, Kaukauna, WI, is seeking a Customer Service Specialist (Service Operations) to act as the operational hub for our maintenance team. You will coordinate incoming service requests, dispatch technicians, and ensure timely, high-quality repairs with strong resident communication.

The role reports to the Service Tech Leader, is full-time (40 hours/week) with options for schedules, and requires high customer-service standards while documenting activities in the system.

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