Patient Account Rep III

HI:

Big Island:

Kealakekua:

KONA COMMUNITY HOSPITAL | Clerical, Administrative and Support | Permanent/Part-time

24,468 - 24,468 USD per year

POSITION STATUS :FTE: 0.500000 | Part Time

SALARY RANGE :BU03 | SR15

JOB DUTIES : The function of this position is to independently perform complex billing and collection duties such as determining credit status, arranging for payment and credit, and collecting delinquent accounts.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

MINIMUM QUALIFICATION REQUIREMENTS : Applicants must meet all of the following requirements.

EDUCATION REQUIREMENT: High school diploma or equivalent.

GENERAL

EXPERIENCE:

Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences demonstrating knowledge of English grammar, spelling, arithmetic, standard office equipment; and ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment;

and ability to deal effectively with others in eliciting information and providing service.

SUBSTITUTION OF EDUCATION FOR GENERAL

EXPERIENCE:

An Associate’s or Bachelor’s from an accredited college or university may substitute for all of the General Experience required.

SPECIALIZED

EXPERIENCE:

Two (2) years of work experience performing medical billing and collections in a hospital, long term care facility, outpatient clinic or clinic setting; interviewing patients and/or responsible persons to secure financial information, arranging for method of payment and extension of credit, and determining financial status; reviewing accounts for delinquent payments and contacting payer to seek payment.

SUBSTITUTION OF SPECIALIZED

EXPERIENCE:

Work experience performing billing and collections in an organization (i.e., financial institution, retail, or hotel); interviewing persons to secure financial information, arranging for method of payment, extension of credit, reviewing accounts for delinquent payments and contacting payer to seek payment may substitute for one year of Specialized Experience.

KNOWLEDGE AND ABILITIES

REQUIRED:

KNOWLEDGE OF: Working knowledge of medical billing, collections and follow‑up in a hospital, long term care facility, outpatient clinic or clinic setting. Working knowledge of Healthcare Financing Administration (HCFA) UB92, UB04, HCFA 1500 Claim forms, third party insurance (i.e., Medicare, HMSA, Medicaid); rules, regulations and requirements of medical billing, International Classification of Diseases - 10th Revision (ICD-10), Current Procedural Terminology (CPT), Healthcare Common Procedural Coding System (HCPCS), Diagnosis Related Group (DRG), and Resource Utilization Groups (RUGS).

Knowledge of credit and collection methods;
Fair Debt Collection Practices Act (FDCPA); principles and techniques of interviewing; and office practices and procedures.

ABILITY TO: Collect, organize and evaluate facts; be tactful and objective in interviewing and dealing with people; present information clearly and comprehensibly both orally and in writing; apply the laws, rules, regulations, policies and procedures pertaining to the work.

The Hawaii Health Systems Corporation is an equal‑opportunity employer and complies with applicable state and federal laws relating to employment practices.