Admitting - Patient Access Rep

Admitting
- Patient Access Rep I
- Full Time with Benefits - 523

HI:

Big Island:

Kealakekua:

KONA COMMUNITY HOSPITAL | Clerical, Administrative and Support | Permanent/Full-time

43,272 - 51,576 USD per year

Posted 7 months ago

POSITION STATUS : 1.00 | Permanent

SALARY RANGE : BU03 | SR11

SALARY RATE: $43,272 (Annual Salary) based on the FTE

SHORTAGE DIFFERENTIAL
: $692/month

• Reviews patient demographic information collected through preadmission, admission, or registration process for accuracy.
• Contacts insurance carriers to obtain benefits and eligibility for specific insurance plans.
• Utilizes electronic media to validate insurance plan codes, certificate numbers, and expiration of coverage.
• Validates certificate numbers for each insurer/subscriber.
• Enters subscriber verification information into the IBAX hospital patient database system.
• Updates patient record with specific changes required prior to bill production.
• Conducts precertification when necessary to ensure coverage for services.
• Refers continued stay certification to the Utilization Review Coordinator when needed beyond what Department can provide.

• Interviews patients or representatives and obtains demographic and primary/secondary insurance information.
• Updates previous records within the information system or enters new file information.
• Notifies appropriate hospital personnel of new registrations so that admitting orders can be obtained.
• Explains hospital policies regarding room accommodations and visitors.
• Discusses and determines method of payment with patient and/or responsible party, collects deposits, and obtains signatures on all required forms.
• Initiates and accurately completes all necessary admitting forms.
• Prepares an addressograph plate showing pertinent patient information by utilizing an electric plastic plate embosser.
• Prepares a patient wristband and attaches to patient.
• Assigns patient a bed considering patient needs, special orders from admitting physician, and unit availability.
• Directs patient to assigned nursing unit and forwards all pertinent documents or escorts patients needing assistance.
• Inputs additional information into the system as directed.
• Complies with rules, regulations, rights and statutes of State, Federal, hospital and regulatory agencies.
• Calculates, obtains and processes advance cash and credit deposits.
• Works closely with billing department to resolve all billing and collections issues.

• Answers and refers incoming calls to the proper department or person.
• Maintains record of all toll calls and places emergency calls for medical staff or nursing; serves as main information clerk for entire hospital.
• Make special announcements over the PA system/Radio and page medical staff and hospital personnel as needed.
• Announces fires, disasters, or drills to all hospital personnel over the PA system.
• Refers to disaster procedures and promptly notifies key hospital personnel of an anticipated or actual disaster.
• Participates in County Civil Defense exercises and dry-runs.
• Refers employee sick calls to respective department head.
• Assists in the notification of on-call personnel.
• Maintains daily sign‑in/out sheet of on call personnel on property.
• Monitors emergency systems (fire, nitrogen, oxygen, lifeline) and serves as communications control.

• Distributes precensus and census daily for update by nursing personnel.
• Updates hospital patient database system to reflect transfers, bed swaps, and discharges as directed by nursing units.
• Assists in computing and maintaining admitting and census statistics for agencies such as Department of Human Services and Medicare.
• Distributes copies of admission summaries to departments and physicians.
• Assists in training new employees on all functions.
• Processes and distributes incoming/outgoing mail; receives courier deliveries when storeroom closed; receives all returned patient statements, obtains correct mailing address and forwards to patient.
• Communicates and interacts with patients, families, and staff in a positive and courteous…