Customer Experience Specialist – Insurance & Solutions
Job in
Kearney, Buffalo County, Nebraska, 68847, USA
Listed on 2026-07-24
Listing for:
TWAY Trustway Services, LLC
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Assurance America in Nebraska is seeking a Customer Experience Representative to be the first point of contact for customers, handling inbound calls related to underwriting, billing, policy changes, and other corporate matters. You will analyze inquiries, provide accurate resolutions, and guide clients through processes.
The role emphasizes problem solving, cross‑functional collaboration, and developing knowledge across departments to support underwriting and operations.
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