Case Monitor

Case Monitor (Open)

This classification level, under general supervision, is responsible for assessing in monitoring, coordinating activities associated with supervision of low-risk clients; assist in the preparation of investigative reports; preparing alleged probation violations; coordinating and administering client assessments; arranging and conducting alcohol and drug testing on clients; initiating and monitoring treatment referrals as well as payment of fines, restitution, and community service.

Location Coverage and Home Office:

• This position will cover Hall and Buffalo County offices.
• There will be commuting between both offices.
• The incumbent will have the choice of home office between the two.

Travel Expectations:

• Regular travel within the district to conduct community visits and support operations as part of our commitment to active community supervision.
• Occasional regional travel for orientation, training, and educational workshops.

Work Schedule:

Primarily day shift, with occasional evenings, weekends, and holidays required.

Salary and Compensation:

• Starting Salary: $38,878.81 annually (Hiring Rate).
• Immediate Growth*:
  Earn a 2.5% pay increase after successfully completing your probation period (if starting at Hiring Rate).
• Starting Rate Flexibility:
  Higher starting pay may be considered based on education and experience, subject to final management approval.
• * Please Note:
  
  Candidates approved to start above the Hiring Rate (at or above the Minimum Permanent rate) are not eligible for the 2.5% post-probation increase.
• Future Increases:
  Annual cost-of-living adjustments (applied on July
  1) are subject to State Legislature funding and Supreme Court approval.

Job Duties:

• Meets, interviews, and confers with clients through office meetings, monitors and documents progress. Gathers demographic, driving and criminal information. Explain terms of probation to individuals and make appropriate referrals consistent with court order. Administers alcohol and drug tests.
• Assists monitoring clients through Electronic Reporting Services (ERS) and other means under direction of a Probation Officer to ensure compliance with court regulations. Track and monitor cases within and outside of the jurisdiction as directed.
• Prepares, updates, and submits a variety of reports and/or databases including but not limited to progress updates, court appearance paperwork, home-visit logs, and location reports.
• Answer questions, refers, and verifies the completion of probation conditions, including restitution, community service, substance use programming, defensive driving, and any other court-ordered interventions. Verify the payment of fines and court costs, etc., and report any violations to the Chief Probation Officer or designated officer.
• Performs other duties of a similar nature or level.

Requirements/

Qualifications:

Minimum Qualifications:

Education or Experience may be considered;
Consideration will be given to candidates receiving their degree within 120 days of application.

• Education :
  Associate degree in criminal justice, office management, medical/laboratory, or a related area. OR
• Experience :
  One year of experience as a drug technician, office management, secretary/office support or related position.

All educational credits must be granted from an accredited institution approved by the U.S. Dept. of Education.

Knowledge:

• Basic principles, practices, and procedures of probation services.
• Related Federal, State, and local laws, regulations, and procedure
• Knowledge of the community and its resources.
• Rules, regulations, and procedures of the Judicial Branch.
• Current probation practices, techniques, and procedures.
• Report writing.
• Interviewing techniques.
• Tracking technologies.

Skills:

• Making home visits.
• Ability to effectively organize time, set priorities, and work under stressful conditions.
• Ability to meet recurring deadlines.
• Interviewing clients.
• Tracking clients' location(s).
• Utilizing probation and protective techniques.
• Applying applicable laws, rules, and regulations.
• Preparing activity reports and updating databases.
• Operating computers and applicable software applications.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the public, and other stakeholders to sufficiently exchange or convey information and to receive work direction.

Physical Requirements:

Incumbents may be subject to travel.

Light Work:
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Requires use of arm and/or leg controls and exertion of forces greater than that for Sedentary Work.