Reach Case Manager

Responsibilities

• Must demonstrate awareness, acceptance, and ability to work with clients, staff, and community contacts of different cultural and ethnic backgrounds.
• Providing trauma‑informed case management, focusing on development of an action plan for those here receiving only day services.
• Assisting those that need immediate services.
• Utilize a collaborative networking process with team members and community partners to provide service linkages and support systems to effectively serve and house clients.
• Ensure timely and thorough documentation of all services, including in‑person meetings and collateral contacts.
• Honor and maintain strict confidentiality in all areas written, spoken and observed communication.
• Demonstrate knowledge of Kearney Center and community resources for which people experiencing homelessness qualify and connect clients with these services.
• Demonstrate understanding of the needs of people experiencing homelessness.
• Assist with goal planning with clients as it relates to housing needs.
• Provide referrals to local resources for client needs.
• Possess knowledge of programs and policies that impact people experiencing homelessness.
• Participate in weekly supervision and team meetings.
• Other assigned activities that build the capacities of guests and staff to fulfill the mission of The Kearney Center.
• Some evening hours may be required.

• Experience with case management and homelessness services preferred.
• Bachelor’s Degree in Social Work or related human services.

• Strong verbal and written interpersonal communication skills.
• Good working knowledge of local resources.
• Compassionate and open‑minded.
• Commitment to practicing the values of dignity and respect with clients, coworkers, and community partners.
• Ability to remain focused and calm in dynamic, fast‑paced environment.
• Ability to work independently and utilize initiative.
• Cooperative and flexible with people and systems.
• Ability to collaborate with and present to partner agencies.
• Must uphold The Kearney Center’s ethics and code of conduct at all times.
• Demonstrated proficiency with computers:
  Windows, MS Office, email, and databases.
• Must be able to pass background check to access and utilize the Homeless Management Information System.

Work Environment:
General office environment with standard accessible office equipment. This position does not require unusual physical ability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.