Overnight Stocking Coach, Non-Complex

Position Summary

What you’ll do… Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. Tourto Teach communicates and collaborates with all levels of associates regarding store operations using technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively.

Models and demonstrates exceptional customer service standards, following the One Best Way (OBW) service model and supporting customer service initiatives such as community outreach. Ensures customer needs, complaints, and issues are resolved, develops action plans to correct deficiencies, and provides process improvement leadership to ensure a high‑quality customer experience. Drives the financial performance and sales of the designated store area by reviewing profit and loss statements, managing budgeting and forecasting, controlling expenses, ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates: hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, communicating consistently, and promoting a belonging mindset. Oversees and completes job‑related activities, maintains stakeholder relationships, supports plans and initiatives to meet customer and business needs, identifies and communicates goals, measures progress, addresses improvement opportunities, demonstrates adaptability, and fosters continuous learning.

• Respect the Individual:
  Builds high‑performing teams, embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Respect the Individual:
  Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Respect the Individual:
  Attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments.
• Act With Integrity:
  Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values, holds oneself and others accountable, supports Walmart’s goal of becoming regenerative by making a positive impact for associates, customers, and the world.
• Act With Integrity:
  Acts selfishly, humbly, self‑aware, honest, fair, and transparent.
• Serve Our Customers & Members:
  Delivers results while putting the customer first, adapts to how, where, and when customers shop, and applies EDLP & EDLC business models.
• Serve Our Customers & Members:
  Makes decisions based on data insights, balances short‑term and long‑term priorities, and considers customers, associates, shareholders, suppliers, partners, and communities.
• Strive for Excellence:
  Displays curiosity, a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Strive for Excellence:
  Drives continuous improvements, adopts and encourages new technologies and skills, and supports others through change.

• 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms: successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state‑specific requirements: successful completion of a current state‑issued Certificate of Eligibility.
• All associates must attend and complete all required job trainings and assessments (e.g., Academy trainings, Open Door trainings).

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue…