Territory Service Manager T55; NW, Western KS, Western OK, Western TX, and NM

Territory Service Manager – Central NE, Western KS, Western OK, Western TX and NM Overview

Region:
Central Nebraska, Western Kansas, Oklahoma Panhandle, West Texas and Southeast New Mexico.

Reports to:

Regional Service Manager. FLSA Status:
Exempt.

• Build and maintain relationships with key dealer personnel.
• Collaborate with the Whole goods Territory Manager to provide support, guidance, problem solving and training.
• Address, prioritize and resolve technical problems in the field, follow KNA procedures, document issues and coordinate with Krone departments.
• Assist new dealers with KNA service procedures, documentation, warranty and reporting systems and improve under‑performing dealers.
• Promote KNA programs and specialty tools to improve dealer support to end users.
• Organize dealer open houses, yearly service clinics and attend training sessions in the US and Germany.
• Travel internationally to Germany and other required countries.
• Prepare preliminary suggested dealer parts stocking lists.
• Authorize dealer requests for Commercial Products Loaner Units and inform Whole goods Territory Managers.
• Submit appointments, weekly route plans and expense reports via KNA CRM and Expense Reporting System.
• Ensure domicile in assigned territory, maintain a valid driver's license and be insurable to operate company vehicles.
• Travel up to 30,000–40,000 miles per year, with some periods requiring overnight stays.

• Positive attitude, strong technical aptitude and problem‑solving ability.
• Experience with hay & forage equipment and/or heavy equipment (preferred).
• Farming experience is a plus.
• Professional work ethic and good interpersonal skills.
• Valid driver’s license and good driving record.
• Authorized to work in the United States.
• Willingness to undergo background checks and drug screening per local laws.

The salary ranges from $2,415 to $3,163 bi‑weekly plus an earned incentive bonus. Benefits include medical, dental and vision coverage, a 401(k)/Roth retirement plan with a company match after one year, and other benefits as outlined in the company’s policy. We are ADA compliant.