Technical Trainer Instructor - Senior

We are looking for a talented Technical Trainer Instructor - Senior to join our team specializing in Service in Kearny, NJ.

In this role, you will make an impact in the following ways:

+ Accurately forecast training demand to ensure the organization has the right skills at the right time, aligning training plans directly to business and service capability needs.

+ Deliver high-quality technical training that strengthens technician and service personnel proficiency in products, systems, policies, and diagnostic tools.

+ Develop deep subject-matter expertise through train‑the‑trainer sessions and keep all training content current, relevant, and aligned with the latest product updates.

+ Measure training effectiveness by analyzing participant feedback and field performance to drive improvements in both content and delivery.

+ Advance continuous improvement efforts by identifying training gaps, recommending enhancements, and adopting new learning methods or technologies.

+ Maintain accurate training records to track technician capability, report progress, and support compliance and readiness metrics.

+ Customize and adapt training programs to meet diverse learner needs, regional requirements, and evolving product or service demands.

+ Provide ongoing technical support to reinforce learning, ensure proper field application, and elevate overall service quality and customer satisfaction.

To be successful in this role you will need the following:

+ Act with urgency and enthusiasm, taking on new training needs, shifting priorities, and tough challenges with high energy and a proactive mindset.

+ Communicate effectively across audiences by adjusting tone, depth, and format-ensuring technicians, leaders, and cross-functional partners clearly understand training content, expectations, and outcomes.

+ Drive measurable results by consistently delivering training that improves technician capability, service quality, and field performance, even under pressure.

+ Provide a compelling vision for learning, helping learners understand the "why" behind training and motivating them to apply new skills confidently on the job.

+ Ensure strong accountability, holding yourself and learners responsible for preparation, participation, completion, and application of training.

+ Build trust through authenticity, demonstrating honesty, reliability, and technical credibility so learners feel supported, respected, and confident in your guidance.

+ Navigate organizational complexity, understanding policies, systems, and stakeholder priorities to coordinate training needs smoothly across teams or locations.

+ Plan and align training priorities by forecasting needs, organizing schedules, and ensuring training aligns with broader service capability and business goals.

+ Commit to self‑development, continuously building your technical knowledge, facilitation skills, and understanding of new tools, technologies, and learning methods.

+ Adapt to different situations and learners, flexing your delivery style in real time-whether the group needs more hands‑on practice, simplified explanations, or deeper technical discussion.

+ Deliver engaging, effective training that adjusts to group and individual needs, ensuring learners gain skills they can immediately apply in the field.

Education, Licenses,

Certifications:

+ College, university or equivalent technical experience required.

+ This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

+ Intermediate level of relevant work experience required, including experience in service.

Additional Information:

+ This position will provide in-person training on HMLD products to a variety of service technicians.

+ The student base will be comprised of CSSNA Technicians, Dealer Technicians, Customer Technicians and end user technicians.

Compensation:

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type…