Customer Service Coordinator II
Job in
Keene, Cheshire County, New Hampshire, 03431, USA
Listed on 2026-07-16
Listing for:
Creative Solutions Services, LLC
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Customer Service Coordinator II
Location:
Keene, NH - 100% Onsite
Duration: 05+ Months
Job DescriptionLooking for an extremely detail oriented Sales Coordinator. Success in role requires ability to overcome business systems complexity leading to a fairly lengthy training period; patience is a must and desire to learn and grow with the business.
Day to Day Responsibilities- Responsible for error free execution of quotes, orders and other order management related activities.
- Build strong working relationships with both internal and external customers.
- Understand and execute contractual agreements.
- Coordinate order requirements through the MRP system and other business tools.
- Organize communication for internal customers to meet external customer requirements.
- Use professional telephone and written communication skills to include excellent use of grammar and sentence structure.
- Ability to flex across customers, markets, and segments to ensure timely responsiveness to customers.
- Participate in training, testing, and project related activities as identified.
- Represent Client to the customer in a highly effective, professional manner.
None
Hours of work/work schedule/flex-time40 hours – Requires some flexibility/overtime when required based on load.
Required EducationBachelor in BA or similar.
Preferred- Customer Service experience or Sales experience in a manufacturing environment.
3-5 years Customer Service experience including handling of customer Purchase Orders/Contracts.
Required Skills- Self motivated performer with broad skills for potential internal career growth.
- Represent Client in a professional manner at all times; even under pressure.
- Quality and customer focused.
- Professional verbal and written communication skills.
- Effective problem solver, detail oriented.
- Demonstrate effective time management and ability to multi-task.
- Proficiency with Microsoft Tools;
Outlook, Excel, Word - Excellent typing and keyboarding skills
- Comfort with multiple complex business systems
- Basic understanding of Aerospace & Defense Industry
- Some experience working in a MRP focused manufacturing business
- Experience functioning in a diverse, fast paced environment
- Strong/effective interpersonal skills
- Team oriented
- Desire to deliver outstanding customer experience
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