Perm - Administrative - Surgical Coordinator – Orthopedic Office

Salary and Shift Information

Salary Range: $18.10 – $27.15 per hour

Shift Type: Days

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Hours: 8 hours per day (40 hours per week)

Weekend Requirement: Some Saturdays required

On-Call Requirement: To Be Determined

Under the direction of the providers and Practice Manager, the Surgical Coordinator supports the daily operations of the orthopedic office by coordinating surgical schedules, communicating with patients, and ensuring all pre‑operative and post‑operative requirements are completed accurately and on time.

This position combines strong administrative skills with exceptional patient service and attention to detail.

• Coordinate and maintain all orthopedic surgical scheduling in collaboration with providers, the operating room, and other departments.
• Communicate clearly with patients, families, and clinical teams regarding surgery dates, pre-operative instructions, and follow-up appointments.
• Receive and review pre-operative paperwork for accuracy and completeness, including insurance and medical information.
• Create, coordinate, and schedule pre-operative interviews and medical clearances as needed.
• Notify vendors, ancillary departments, and specialty representatives of equipment or implant needs.
• Maintain accurate records of all scheduled surgeries and promptly update changes in the electronic medical record (EMR).
• Notify internal and external services (e.g., anticoagulation clinic, imaging, physical therapy) of schedule updates or cancellations.
• Provide administrative and communication support to the orthopedic team as assigned.
• Adhere to all safety, confidentiality, and quality standards in accordance with hospital policies.

• High school diploma or equivalent (Required).
• One or more years of experience in a medical office or surgical scheduling environment (Required).
• Knowledge of medical terminology, orthopedic procedures, and insurance authorization processes (Required).
• Strong organizational skills with the ability to manage multiple priorities in a busy clinical environment (Required).
• Excellent interpersonal and communication skills with the ability to work effectively with patients, families, and multidisciplinary teams (Required).
• Proficiency in EMR systems and Microsoft Office applications (Required).

• Post-secondary education in healthcare administration or medical assisting.

• BLS (American Heart Association).

• Medical Insurance (2 plan options).
• Flexible Spending Accounts (3 options).
• Dental Insurance (3 options).
• Vision Insurance.
• Company-paid Life Insurance (2 times annual salary).
• Optional supplemental employee life insurance (up to 3 times annual salary).
• Optional supplemental spouse life insurance (up to $100,000).
• Optional supplemental child life insurance (up to $10,000).
• Short-Term Disability.
• Company-paid Long-Term Disability.
• Accident Insurance.
• Critical Illness Insurance.
• Identity Theft Insurance.
• 403(b) Retirement Plan.
• Tuition reimbursement up to $4,000 per fiscal year for full-time employees.