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ITSM Analytics Leader: Exec Dashboards & Data Strategy

Job in Keene, Cheshire County, New Hampshire, 03431, USA
Listing for: American Family Insurance Agency Staff
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    Data Analyst, IT Project Manager, IT Specialist, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 99000 - 167000 USD Yearly USD 99000.00 167000.00 YEAR
Job Description & How to Apply Below

American Family Insurance is seeking an ITSM Analytics & Reporting Lead to own the enterprise analytics strategy for IT Service Management. You will lead dashboard development, governance, and KPI design using Service Now, Tableau, and GCP to drive data-driven decisions for leadership and operations.

This hybrid role requires delivering executive-level insights, partnering with IT leaders, and driving continual service improvement across the organization.

The ITSM Analytics Leader:
Exec Dashboards & Data Strategy role at American Family Insurance Agency Staff is now open for applications in Keene, NH, United States.

We have an opening for a ITSM Analytics Leader:
Exec Dashboards & Data Strategy in Keene, NH, United States within IT & Technology.

This role, ITSM Analytics Leader:
Exec Dashboards & Data Strategy at American Family Insurance Agency Staff, could be your next opportunity.

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