Child & Family Case Manager

A community service provider in Keene, NH is seeking a compassionate and organized Case Manager to join its Child & Family Team. This role provides community-based case management and care coordination to children and families experiencing behavioral health challenges and complex psychosocial needs.

• Provide case management and care coordination services to children, adolescents, and families.
• Connect clients and families with behavioral health, medical, educational, housing, financial, transportation, and community resources.
• Coordinate care with hospitals, schools, healthcare providers, residential programs, and community agencies.
• Assist families with benefits, applications, transportation, and other resource needs.
• Support clients with treatment goals, daily living skills, coping strategies, and community functioning.
• Monitor client needs and respond appropriately to clinical concerns and crises.
• Participate in treatment team meetings, supervision, and case consultations.
• Maintain timely and accurate documentation in the electronic medical record.
• Advocate for clients and families while promoting independence, self-determination, and recovery.

• Bachelor’s degree in human services or related field.
• At least one year of experience working with children, adolescents, and families.
• Strong skills in advocacy, outreach, assessment, crisis intervention, and supportive counseling.
• Excellent communication, organization, and interpersonal skills.

• Community mental health or targeted case management.
• Residential or psychosocial rehabilitation services.
• Medicaid documentation and Targeted Case Management.
• Care coordination with hospitals and community providers.
• Trauma-informed and recovery-oriented care.

If you are passionate about helping children, adolescents, and families access the support they need to achieve greater stability and success.