Receptionist, Administrative​/Clerical

Position Summary

The Receptionist position is responsible for performing clerical tasks to support daily operations, including answering and transferring phone calls, sorting and delivering mail, greeting visitors, and providing administrative support to the practice. The receptionist reports directly to John L Thurlow II.

This is an in‑office, part‑time position.

Hours:

Monday – Thursday: 8:45 a.m. – 2 p.m. Compensation: $18 /hr. After 90 days, a 401(k) Retirement Plan with a 5% match is available.

• Support the team with a variety of functions, projects and tasks
• Interface with clients to coordinate meetings, mailings, and other communications
• Greet clients and visitors when they arrive
• Answer all incoming calls and disperse them and any messages appropriately
• Maintain client correspondence including compliance and marketing mailings
• Perform routine administrative duties such as maintaining office supplies, data entry of information, and processing mail
• Drive client‑facing activity in the practice by scheduling meetings with clients on behalf of the practice’s Financial Advisors
• Maintain internal mailing lists, birthday card lists, and monthly calling lists
• Provide back‑up support on tasks that do not require licensure or registration for other staff members, as needed
• Maintain physical or electronic file(s)
• Complete other miscellaneous tasks as assigned

• Previous experience working as a receptionist in a professional service firm desired
• Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn
• Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
• High school diploma or equivalent
• Customer Service experience
• Strong phone etiquette skills

• Planning/Organizing
• Client Focus
• Communication
• Interpersonal Skills
• Teamwork and Collaboration
• Adaptability/Flexibility

• Must be able to work with all roles of the Parallel 45 Associates Team
• Must be able to represent the organization in work with external clients
• Must be able to cultivate and maintain relationships with outside organizations