Area Program Manager

3410 Cherry Ave NE, Keizer, OR 97303, USA

Posted Friday, August 28, 2026 at 10:00 AM | Expires Saturday, September 12, 2026 at 9:59 AM

• Recruitment Closes: 9/11/2026
• Starting Salary: $7346 per month*
• Benefits: Medical, Dental, Retirement, Paid Leave and more
• FTE: Full-time
• FLSA status: Exempt
• Unit: LTCP
• Location: Salem, OR
• Reports to: Director
• Union status: Unrepresented

* Salary placement is based on education, training, and relevant experience, consistent with the agency's pay practices.

Join Our Team!

North West Senior and Disability Services (NWSDS) is a local intergovernmental agency dedicated to supporting older adults and people with disabilities through programs that promote dignity, choice, and independence.

We are seeking individuals who are committed to public service, value teamwork, and provide respectful, high-quality service to the communities we serve.

Agency-Sponsored:

• Medical and Dental Insurance – 100% paid for employees and 90–98% covered for dependents
• Generous Paid Time Off and holidays
• Public Employees Retirement System (PERS) participation
• Employee Assistance Program (EAP)
• Long-Term Disability Insurance
• Supportive and collaborative work culture

Employee-Sponsored:

• Deferred Compensation (457 Plan)
• Life Insurance
• Short-Term Disability Insurance
• Supplemental Plans such as accident, critical illness, and legal coverage

• Lead assigned programs and management teams
• Direct Eligibility Specialist and Case Manager program operations
• Lead people and organizational performance
• Maintain compliance, quality, and risk management
• Support strategic, fiscal, and operational stewardship
• Represent NWSDS and strengthen service partnerships

• Knowledge of public benefits eligibility, Medicaid long-term services and supports, case management, and service delivery principles relevant to the assigned program.
• Ability to interpret and apply laws, administrative rules, contracts, policies, procedures, and guidance to complex program and operational situations.
• Demonstrated ability to lead managers and supervisors, develop staff, manage performance, and address employee and labor relations matters.
• Knowledge of program planning, budgeting, resource allocation, contract administration, quality assurance, audit response, and risk management.
• Ability to collect, analyze, and present quantitative and qualitative information and use data to guide decisions and improve processes or performance.
• Ability to lead organizational change, establish priorities, manage complex projects, and allocate resources among competing needs.
• Ability to build effective relationships with individuals served, employees, labor representatives, government agencies, providers, community partners, and the public.
• Communicate complex information clearly and effectively, orally and in writing, including reports, policies, presentations, and instructions.
• Remain calm, exercise sound judgment, and provide leadership in tense, adversarial, high-risk, or emergency situations.
• Facilitate groups, resolve conflict, build consensus, and support effective collaboration among diverse individuals and teams.
• Organize and prioritize multiple responsibilities, meet deadlines, and use agency resources responsibly.
• Work independently with substantial discretion while maintaining appropriate communication and accountability.
• Demonstrate integrity, professionalism, respect, cultural responsiveness, service, and compassion.

Directly supervises assigned Program Managers and may directly supervise Supervisors. Provides leadership and oversight to Supervisors and employees through subordinate managers.

Applicants must possess the following qualifications, or…