Automotive Advanced Service Technician

What You'll Do

Advanced Diagnostics & Repair

• Diagnose and repair complex mechanical, electrical, drivability, and performance concerns
• Troubleshoot engine, transmission, steering, suspension, braking, HVAC, and electronic systems
• Utilize advanced diagnostic equipment, OEM service information, scan tools, and testing equipment to identify root causes
• Verify repairs through comprehensive testing and quality inspections

Modern Vehicle Technology

• Diagnose and service vehicle computer systems, sensors, modules, and network communications
• Perform software updates, calibrations, and programming when required
• Stay current on hybrid, electric vehicle, and emerging automotive technologies

Customer & Team Support

• Communicate technical findings in a way customers can easily understand
• Assist service advisors with accurate recommendations and repair estimates
• Mentor and support developing technicians, helping elevate shop performance and technical expertise

Quality, Safety & Productivity

• Maintain high-quality workmanship while achieving productivity goals
• Follow all company safety procedures and manufacturer repair standards
• Accurately document inspections, findings, repairs, and recommendations

• ASE Master Technician, A1 and or Manufacturer Certified
• Advanced automotive diagnostic capability
• Strong electrical and electronic troubleshooting skills
• Proven engine performance and drivability diagnosis experience
• Proficiency using scan tools, diagnostic software, and testing equipment
• Ability to read wiring diagrams, OEM service information, and repair procedures
• Strong attention to detail and commitment to quality
• Excellent problem-solving skills
• Professional communication and customer service abilities
• Ability to work independently with minimal supervision

• ASE Certifications (A1–A8 preferred)
• ASE Master Technician certification
• Hybrid and EV experience
• Advanced engine performance diagnostics experience
• Leadership or mentoring experience
• Minimum 3+ years of hands-on automotive repair experience

Our top-performing Advanced Service Technicians:

• Diagnose problems accurately the first time
• Consistently minimize comebacks
• Maintain strong productivity and efficiency
• Earn customer trust through honesty and transparency
• Continuously develop their technical expertise
• Help elevate the technicians around them

We are redefining the automotive service experience through a technology-forward approach that prioritizes both customer experience and workforce engagement. We provide our technicians with the tools, support, training, and opportunities needed to build a rewarding long-term career in automotive service.

• Competitive compensation
• Weekly payroll
• Medical, dental, and vision options
• 401(k) and Roth retirement plans
• Paid time off and holidays
• Ongoing training and professional development
• Career advancement opportunities

• Diagnostic excellence
• Strong electrical knowledge
• Customer-friendly communication
• Consistently low comeback rate
• Commitment to mentoring and developing others

• Continuous Learning Mindset

• 1. EVs
• 2. Hybrids
• 3. ADAS
• 4. Manufacturer updates
• 5. New diagnostic technologies