Member Assist Cart Attendant

Sam's Club # Golden Triangle Blvd, Keller, TX

R-177670

$16.00 - $24.00/hr

Full time

Shifts may vary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring carts are ready and available. You will also assist our members by helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go.

Rain or shine, sleet or snow, our members count on you.

• Ensure club pick up orders are filled by contacting members, notifying them when pickup time is delayed, offering alternative product options, and ensuring products are selected and packaged according to company policies and procedures.
• Maintain safety of the facility by conducting safety sweeps, following procedures for handling merchandise, and reporting unsafe situations.
• Provide member service by acknowledging the member, identifying member needs, assisting with purchasing decisions, processing member purchases, and handling payments according to company policies.
• Use cash registers to assist members with transactions; locate and organize merchandise; zone designated areas; and resolve member issues and concerns.
• Promote the company's products and services; organize and maintain availability of carts/flatbeds; assist members with transporting items; utilize cart retrieval equipment; and maintain parking lot cleanliness.
• Comply with company policies, procedures, and standards of ethics and integrity; implement related action plans; use the Open Door Policy; and apply these in executing business processes.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co-workers, customers, and other business partners; identify priorities and deadlines; and communicate progress.

• You will thrive in fast-paced environments.
• You are a multi-tasker at heart.
• You keep member satisfaction as your top priority.
• You can stand for long periods while assisting members quickly and accurately.
• You are a problem solver who tackles obstacles head-on to ensure each task is completed with excellence.
• You maintain a positive attitude by smiling, greeting and thanking members.
• You provide exceptional customer service to members across the club as needed, answering any questions they may have.
• You maintain a clean, neat, and member-ready area.

• Competitive base pay ranging from $16.00 to $24.00 per hour.*

• Additional compensation in the form of premiums may be paid based on schedule, facility, season, or specific work performed.

• Health benefits include medical, vision, and dental coverage.

• Financial benefits include 401(k) and company-paid life insurance.

• Paid time off includes PTO, parental leave, family care leave, bereavement, jury duty, and voting.

• Other benefits include short-term and long-term disability, company discounts, military leave pay, and adoption and surrogacy expense reimbursement.

* The actual hourly rate will equal or exceed the minimum wage applicable to the job location.

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.