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Licensed Insurance Customer Advocate & Policy Specialist

Job in Keller, Tarrant County, Texas, 76244, USA
Listing for: MSI
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 34000 - 42000 USD Yearly USD 34000.00 42000.00 YEAR
Job Description & How to Apply Below

MSI, a leading MGA, is seeking a Customer Service Representative to handle incoming calls, process payments, and respond to emails. You will work with brokers, partners, and clients to ensure timely service and policy updates.

The role requires at least 2 years of customer service experience, or 1 year in a call center, and a Personal Lines or P&C license. You will document activity, resolve issues, and support team training.

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