Teller, Finance & Banking

Teller Job Description

Do you love bringing a smile to someone’s face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?

At Frost, we foster an environment that reflects our values and encourages team members to be the best they can be.

As a Teller, you are our director of first impressions and the first point of contact for many of our customers.

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
• Perform daily credit and debit transactions in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
• Manage risk while actively practicing loss prevention
• Utilize critical‑thinking skills and have a thirst for knowledge, accuracy, and efficiency
• Always take action using Integrity, Caring, and Excellence to achieve all‑win outcomes

• Required Availability:
  Monday–Friday, 10:00am–2:00pm with rotating Saturdays, 8:45am–1:15pm

• Excellent written and verbal communication skills
• Next‑level customer service skills
• Proficiency in Microsoft applications
• Cash‑handling experience

• Medical, dental, vision, long‑term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

If this sounds like you, we encourage you to apply and see what’s possible at Frost.