Retail Display Installer- Technology

Job Type: Regular

Location:

Market - SS - TX - Fort Worth

2020 Companies is hiring a full-time Merchandising Field Service Representative. The role executes shared services projects with the Shared Services Field Management team, focusing on execution, communication, leadership, and coordination within the division.

• Hourly pay $18.00 per hour
• Next‑day pay on-demand with Daily Pay
• Medical/dental/vision benefits
• $30 per month in technology reimbursement
• Paid time off
• Paid mileage and drive time
• Flexible scheduling
• Variety of job tasks
• Career pathing and growth opportunities

• Participate and occasionally lead activities within shared services across local/area markets and division‑wide operational tasks.
• Respond within 24 hours to field services management and Field Representatives; keep availability updated.
• Complete an average of 30 hours of field work per week over a 12‑month period.
• Build, install, and maintain displays, end caps, and fixturing per planograms and client requests.
• Conduct break‑fix repairs to ensure functional displays and fixtures.
• Lead early projects, overnight and early morning installations, and team‑based installations.
• Manage virtual software teams and ensure project execution and timelines.
• Track, manage, record, and communicate activity via designated systems/workflows.
• Be available for weekend, holiday, and early‑morning assignments.
• Schedule all assigned jobs within 48 hours of receipt. Provide daily communication, direction, training, and guidance to team members.
• Contribute to team goals, ensuring weekly and monthly job timelines are met.
• Implement shared services initiatives effectively, aligning with organizational goals.
• Build and maintain strong relationships within the team and with stakeholders.
• Travel to all assigned locations within the market and region as required for projects.
• Demonstrate professionalism, effective communication, and leadership; set high standards for behavior.
• Represent the company positively, fostering a positive work environment.
• Align cross‑functional processes to ensure operational success.
• Ensure customer and client satisfaction meets KPIs as determined by field management.

• Age 18 or older; authorized to work in the United States.
• Flexible availability Monday–Friday, with weekend, holiday, early morning, and late‑night availability as needed.
• Minimum 30 hours of fieldwork per week on average over a 12‑month period.
• Physical ability to climb ladders up to 10 feet, lift up to 60 lbs, kneel, walk, crouch, bend over, grasp, and reach overhead.
• Adaptability to changing tasks and work environments.
• Effective communication via phone, text, and email; respond within 24 hours of contact.
• High school diploma or equivalent (preferred). Previous retail or merchandising experience beneficial.
• Installation and merchandising experience preferred.
• Proficiency with hand/power tools; ability to follow planograms.
• Owns an Android or Apple device for photo and data upload.
• Independent use of communication platforms and applications.
• Complete all training assignments within designated timeframe.
• Reliable transportation, valid driver’s license, proof of insurance; willing to travel up to 60% of the year.
• Desire to work autonomously and lead a team; excellent time management and reporting skills.

2020 Companies is committed to creating a diverse and inclusive organization and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.