Administrative Assistant - Interior Service

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life  believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.
About this role  We are recruiting for an  Administrative Assistant  to join the  Service  team at our office in  Kelowna  or  Kamloops .
Houle’s Service Division provides electrical solutions across a wide range of market sectors, working with clients to ensure predictable and safe operation of their facilities. Our teams manage all aspects of the job from estimating and tendering to financials, procurement, dispatch, and scheduling.
This role is a great opportunity to provide administrative and operational support to our Interior Service team across Kelowna, Kamloops, and Prince George. Working closely with our regional administrative team, the successful candidate will assist with day-to-day operations, customer support, work order and project administration, and general office coordination while supporting a diverse range of customers and industries throughout the Interior region.
Here’s how your role will strengthen our team.
Your responsibilities   Answer and direct incoming calls and emails
Support service scheduling and dispatch activities
Deliver consistent, high-quality customer service
Complete accurate and timely data entry
Assist with work order administration and billing
Support project coordination and maintain documentation
Assist with accounts payable and accounts receivable tasks
Maintain files, certifications, and general office records
Provide support across multiple Interior branch locations as needed
Your experience and skills   Minimum 2+ years of administrative experience, preferably in a construction or service environment
Strong organizational skills with the ability to manage multiple tasks in a fast-paced setting
Excellent communication and customer service skills
High attention to detail with strong problem-solving ability
Proficient in Microsoft Office (Word, Excel, Outlook)

Experience with service management software, an asset
Able to work independently and as part of a team
Familiarity with electrical industry terms, an asset
About Houle  As BC’s leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.
Since 1944, we’ve been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.
As a certified  Great Place to Work , recognized  Best Workplaces for Women , and one of  Canada’s Best Managed  companies, we have been recognized for our efforts in creating a safe and inclusive work environment.
Why join our team?
We emphasize having a work-life balance  – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority  – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being  – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities  – With many projects on the go around BC, we’re certain you will find countless ways to bring communities to life.
We have fun!  Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
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