Job Description & How to Apply Below
We are seeking an organized and customer‑focused Administrative Coordinator to support daily office operations, logistics, accounting, customer communication, and administrative processes. This role is ideal for someone who enjoys balancing administrative responsibilities with hands‑on coordination of shipping and operational activities.
The successful candidate will be highly organized, adaptable, and confident working with Excel, shipping provider’s portals, data entry, and cross‑functional communication.
Key Responsibilities
Administrative & Accounting Support
Answering main phone line and directing calls
Provide day‑to‑day administrative support to internal departments
Support coordination of meetings, correspondence, and office organization
Maintain accurate customer and operation information within company systems
Making travel arrangements (hotels, car rentals, flights)
Timesheet data entry and payroll support
Purchase order, accounts payable data entry, and accounting support
Shipping & Logistics
Coordinate incoming and outgoing shipments with carriers and vendors
Prepare shipping documentation, labels, and packing slips
Track shipments and assist with resolving shipping discrepancies. Exceptions. or delays
Obtaining and evaluating shipping quotes for inbound and outbound shipments, ocean and air
Receiving of materials and supplies
Communicate with customers and internal teams regarding order and shipment status
Managing RMA process
Support inventory and operational processes as required
Customer & Operational Support
Respond professionally to customer and vendor inquiries
Work collaboratively with accounting, operations, and sales teams
Assist with sales order processing, filing, data entry, and document management
Prepare and maintain records, spreadsheets, and documentation
Assist with reporting, operational tracking, and process improvements
Help maintain a positive and professional customer experience
Qualifications & Skills
Previous administrative and shipping/logistics experience preferred
Excellent organizational and multitasking abilities
Strong written and verbal communication skills
High attention to detail and accuracy
Ability to prioritize tasks and work independently
Positive attitude and willingness to support a team environment
Experience with ERP systems, project management systems, and Quick Books is considered an asset
Previous experience with Fed Ex shipping software, Canada Border Services Agency an asset
What We Offer
Competitive compensation
Collaborative and supportive work environment
Opportunities for growth and development
Stable, full‑time position within a growing organization
Job Type
Full‑time
Monday to Friday
On‑site in Kelowna, BC
Apply Today
If you are organized, customer‑focused, and enjoy both administrative coordination and operational support, we would love to hear from you.
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