Administrative Assistant for Service Operations

Become a vital part of the Houle team as an Administrative Assistant in Kelowna or Kamloops. Provide key support for the Interior Service team with diverse operational tasks.

This role involves collaborating closely with the service team to handle customer support, data management, and project administration. Your contributions will enable efficient operations across various Interior locations while ensuring high levels of customer satisfaction through effective communication and problem-solving.

Key Responsibilities:

• Manage incoming calls and direct communication

• Support the coordination of service scheduling and dispatch

• Ensure high-quality customer service delivery

• Perform accurate data entry and record maintenance

• Assist with work-order and billing documentation

Requirements:

• At least 2 years of administrative experience

• Strong organizational skills in a busy setting

• Excellent communication and customer interaction skills

• Proficiency in Microsoft Office tools

• Prior knowledge of service management software is a plus

Utilize your administrative talents to enhance operational support and customer experience at Houle.
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