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Receptionist/Care Coordinator
Job Description & How to Apply Below
Location:
2231 Louie Drive, West Kelowna, BC
Status: Temporary Part Time with the possibility to develop into full time hours between multiple locations
Expected
Schedule:
Anticipated end date of June 30, 2027
Monday: 11:00 a.m.
- 7:00 p.m.
Tuesday: 10:30 a.m.
- 6:30 p.m.
Thursday: 11:00 a.m.
- 7:00 p.m.
Why Lifemark?
Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
Supportive and collaborative administrative team
Positive and comforting work environment
Opportunities for growth within a national company
Nationally recognized brand with a strong digital presence
Primary Responsibilities
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient’s medical record
Collect payment at time of service and maintain accurate insurance claims to third party funders
Complete data entry and billing for third party funders
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
Provide administrative support to the Care Coordinator Manager and Clinic Director
Qualifications & Core Competencies
High School Diploma, G.E.D. or equivalent
High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
Previous experience in a physiotherapy or private health care clinic setting is an asset
Excellent communication (verbal and written) and interpersonal skills
Computer savvy and data entry skills
Flexible and adaptable to change
Ability to hit the ground running with minimum supervision
Post secondary education in Medical Office Administration or related field considered an asset
Previous experience in a physiotherapy or multidisciplinary health clinic considered a strong asset
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups:
Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent
#J-18808-Ljbffr
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