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Service Reception

Job in Kelowna, BC, Canada
Listing for: Bannister Automotive Group
Full Time position
Listed on 2026-08-11
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical, Customer Service Rep, Admin Assistant
Job Description & How to Apply Below
Position: SERVICE RECEPTION

Drive Your Career Forward with Bannister — We’re Hiring a Service Receptionist

Do you enjoy creating great first impressions and keeping things organized behind the scenes? At Bannister Automotive Group, you’re not just greeting visitors — you’re building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada’s Best Managed Companies, we’re proud to be a family-owned group where your growth matters and your contributions are seen.

We’re looking for a Service Receptionist to join our team. If you’re cheerful, detail-oriented, and thrive in a fast-paced environment, this could be the opportunity you’ve been waiting for.

We value the experience you bring to the team and offer competitive compensation that reflects your skills, experience, and qualifications.

The Drive Ahead

  • Greet visitors and answer incoming calls in a professional, friendly manner
  • Schedule service appointments and support customers with inquiries
  • Update customer and vehicle information in the database
  • Assist with coordinating courtesy cars, special orders, and airport service
  • Support service advisors and warranty administration as needed
  • Help maintain customer files and review completed jobs for quality
  • Perform general administrative tasks and assist with department meetings
  • Provide backup to service team members when required
  • Performance Essentials

  • High school diploma or equivalent; post-secondary education an asset
  • Previous experience in a receptionist, customer service, or service advisor role
  • Basic bookkeeping experience is an asset
  • Proficient in MS Office (Word, Excel, Outlook)
  • Exceptional customer service and communication skills
  • Strong organizational and multi-tasking abilities with attention to detail
  • Professional appearance and positive attitude
  • Full-time availability — typically Monday to Friday (approx. 40 hours/week)
  • Bannister Accessories

  • Competitive wages reflective of your experience, skills, and industry benchmarks
  • Extended benefits package
    , including health, dental, and vision care
  • Group RSP contribution program for long-term financial support
  • Unlimited career growth across the Bannister Automotive Group — internal candidates are prioritized
  • Ongoing training and professional development
  • Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.

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