Customer-Focused Member Advisor

Position: Customer-Focused Member Advisor Role
Location: Oliver

Step into a full-time Member Advisor role at Tru Cooperative Bank in Oliver, dedicated to delivering exceptional service. Be the welcoming face and first point of contact for all members.

This dynamic position focuses on fostering member relationships while providing support for their banking needs. As the Member Advisor, you will handle transactions, assist with digital channels, and help members feel valued through tailored financial advice. Achieve branch objectives by contributing to a supportive team and promoting key products.

Key Responsibilities:

• Develop and maintain strong member relationships

• Execute a complete range of member banking transactions

• Drive awareness and usage of digital banking tools

• Engage in achieving branch sales and referral targets

• Collaborate actively with team members to enhance member service

Requirements:

• High School Diploma or equivalent experience required

• Minimum 2 years in retail or customer-focused roles

• Completion of all required sales training courses

• Proficient in Microsoft Office and computer software

• Strong communication and adaptability skills needed

Become a trusted Member Advisor at Tru Cooperative Bank and help enhance member satisfaction in Oliver.
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