Part-Time Member Services Representative

Connect with members as a Part-Time Member Services Representative at Coast Capital in Kelowna. Provide financial advice, support, and build lasting relationships while working flexible hours.

As a member of the Coast Capital team, you will represent our values while assisting members with tailored financial solutions. This part-time role offers a minimum of 15 to a maximum of 30 hours weekly, focusing on communication and empathy to enhance member experiences. You will educate members about our financial services and effectively address their needs through proactive engagement.

Key Responsibilities:

• Greet members with positivity and warmth

• Identify opportunities for deeper member engagement

• Educate on online and mobile banking options

• Resolve banking issues proactively and efficiently

• Collaborate with team members for optimal service

Requirements:

• Strong verbal communication skills in English

• Active listening and problem-solving abilities

• Empathetic approach to member interactions

• Initiative and teamwork in a fast-paced environment

• Commitment to integrity in all transactions

Empower members through financial advice and support as part of Coast Capital's dedicated team.
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