Customer-Focused Personal Banking Associate
Job Description & How to Apply Below
In this role, you will build strong relationships while addressing clients’ financial needs and guide them to appropriate resources. Your key responsibilities will include handling service transactions, educating clients on digital banking options, and supporting frontline staff. You will play a crucial role in enhancing customer experience while adhering to TD’s core values.
Key Responsibilities:
• Engage customers with banking advice and service needs
• Guide clients to appropriate staff for solutions
• Educate customers on mobile and online banking
• Support staff with cash and transaction management
• Recommend operational improvements for better service
Requirements:
• High School diploma and 1+ years relevant experience
• Proficiency in MS Office and banking software
• Strong organizational and communication skills
• Ability to adapt in a dynamic work environment
• Knowledge of banking solutions and processes
Use your relationship-building and problem-solving skills at TD to deliver exceptional service in Kelowna.
Position Requirements
10+ Years
work experience
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