Job Description & How to Apply Below
Under the direct supervision of the Maintenance Manager, the Valet Attendant at Eldorado Resort serves as a guest liaison and ambassador for both hotel and non-hotel services. They are an information center for our guests, regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities. The Valet Attendant knows how to provide concise and accurate directions. They are responsible for providing courteous, prompt, professional and attentive guest service meeting hotel standards at all times.
What will you be doing?
You will be responsible for performing the following tasks to the highest standard:
Parking and retrieving guest vehicles
Assisting guests in removing or loading luggage into their vehicle
Being knowledgeable of all hotel facilities and services, and promoting and directing guests to these areas
Being knowledgeable of the Kelowna area and able to give directions to guests on how to find locations in the city
Maintaining a high level of customer service and professionalism
Keeping the lobby, the front of the hotel and public areas clean and clear of clutter and/or debris; reporting any significant deficiencies to either the housekeeping or maintenance departments
Other duties as required
What are we looking for?
Have held a valid BC class 5 driver's license for 15 years+
Ability to drive automatic and manual vehicles
Flexible hours to include evenings, weekends, and holidays
Ability to work in a fast-paced environment
Ability to work as a team player
Must have excellent interpersonal, communication and organisational skills
Ability to be on feet for extended periods
Physically fit, able to lift heavy baggage
Perks
Employee discounts on accommodations and dining at our sister properties (Hotel Eldorado, Manteo Resort, Hampton Inn & Suites Kelowna Airport, Four Points Kelowna, Home2
Suites)
An excellent work environment, with a focus on staff recognition and team building
Room for growth and development
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