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Regional Team Member Experience Coordinator; HR - British Columbia

Job in Kelowna, BC, Canada
Listing for: 325 Drysdale Boulevard
Full Time position
Listed on 2026-02-21
Job specializations:
  • HR/Recruitment
    Employee Relations, Talent Manager
Salary/Wage Range or Industry Benchmark: 55451 - 69314 CAD Yearly CAD 55451.00 69314.00 YEAR
Job Description & How to Apply Below
Position: Regional Team Member Experience Coordinator (HR) - British Columbia

Salary Range: $55,451 - $69,314
Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
This posting is for an existing vacancy

At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple:
to cultivate happiness in daily life!

What Sienna Offers: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

  • A competitive compensation and vacation package
  • Employer Paid Health & Dental Benefits
  • RRSP with Company Match
  • Share Ownership and Reward Program (SOAR)
  • Employee Share Purchase Plan with Company Match
  • Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
  • A welcoming culture that values diversity and differing perspectives, experiences and beliefs
  • Work Model: While this a remote opportunity, the role will require travel across the province of BC to visit our long term care homes for visibility and support to our frontline managers and team members
  • What You’ll Be Doing: As Regional Team Member Experience Coordinator (HR) you will form an understanding of Team Member (TM) needs at the community level for your region to provide HR administrative support. You will build relationships with Department Managers and work closely alongside the Executive Directors in your Region. Reporting to the Vice President, Regional Operations, you will be a strong contributor to enhance and support employee engagement, onboarding and orientation and perform HR activities pertaining to all areas of the employee life cycle while responding to Team Member requests as they arise.

    Frequent travel across BC Interior region (Kamloops and Kelowna) is required.

    Administration:

  • Manage all TM Files for performance, discipline, medical notes, grievances and other documentation as appropriate.
  • Record retention compliance:
    Ensure all files are located in a locked filing cabinet accessible by RTMEC/ED
  • Payroll & Benefits Administration

  • Supports the Ultipro Payroll and Com Vida Scheduling Systems
  • Timely and accurate data input
  • Provide benefits manual to new TMs
  • Field questions with regards to payroll and benefits entitlements
  • Walk through benefits sign up as needed
  • Review benefits invoice with OM, remove/update TMs as required.
  • Follow up on TM on LOA for benefits reimbursement
  • Communication:

  • Schedule Town Halls and maintain agendas and follow up items
  • Ensure Daily Huddles taking place
  • Post information on CREW, bulletin boards, and other communication platforms as directed
  • Coordinate TM events, retention, recognition, and wellness events
  • Investigations and Disciplinary:

  • Attend investigation interviews, take minutes, coordinate union attendance, assist manager with disciplinary forms in consultation with HRBP
  • Maintain disciplinary files, track all disciplinary progression in consultation with Manager and HRBP
  • Labour Relations:

  • Collaborate with Managers to ensure CBA followed, manage and track grievances, schedule grievance meetings and Labour/Management meetings in consultation with ED and HRBP
  • Recruitment and Onboarding:

  • Work closely with Talent Acquisition Specialists to ensure effective recruitment plan, maintain job postings, and participate in interviews for management & non-management positions.
  • Smooth hand-off of new hires from TA to community
  • Coordinate and deliver orientation program, processes and training in conjunction with applicable Managers
  • Retention:

  • Roll out of employee engagement initiatives and programs
  • Conduct Exit Interviews with non-management staff, share results with ED, HRBP
  • OH&S, Attendance and Return to Work administration:

  • Active member of the JH&S Committee
  • Manage Worksafe Clams, Leave of Absence management, coordinating with Claims Management, HRBP and OH&S Team
  • Ensure Attendance Management program is rolled-out, review daily attendance, draft letters, attend meetings, etc.
  • Assists in implementing the Team Member…
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