Slot Supervisor

Job Type: Casual/ Relief

Wage: $26.58/hour

The Gateway to Your Future

This is an exciting opportunity for a dynamic individual who thrives in the heart of the casino. Gateway is seeking a hard-working Slot Supervisor with the drive to succeed. In this key role, you are integral to ensuring a safe and welcoming environment for all staff and guests.

If you have a calm, even-handed demeanour and are able to provide direction and guidance to a team of staff, we would like to hear from you. This is your chance to be part of thriving company that offers flexible hours and an impressive benefits package. The Slot Supervisor responds to concerns, delivers on large jackpot payouts, and helps on our company mission to create memorable and exciting experiences for our guests at Gateway.

• Employee benefits such as medical and dental
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

• Supervise frontline team members and assign work duties.
• Manage slot machine reservations and promote casino initiatives.
• Coach and mentor employees and create an engaging work environment.
• Manage schedules as required.
• Work in compliance with internal controls, company policies and procedures and/or provincial lottery/gaming policies and procedures.
• Manage or report any violations and elevate to the appropriate level as necessary.
• Acquire and maintain a knowledge of all slot operations policies and procedures.
• Perform other duties as assigned based on operational needs.

• Minimum two years of supervisory experience in casino/hospitality industry preferred.
• Post-secondary education or a combination of education and experience an asset.
• Experience handling cash and working with the public.
• Superior customer service and people management skills.
• Extensive knowledge of slot machine functions is an asset.
• Able to work in a fast-paced environment.
• A willingness to develop new skills and stay on top of the latest industry news and insights.

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.