Acera Insurance Team Leader Position

Location: Penticton

Steer success as a Branch Team Leader at Acera Insurance in Penticton, focusing on the Autoplan and Commercial teams. Your guidance will enhance service and foster team growth.

This full-time, permanent position allows you to shape a motivated team through effective leadership and a solution-oriented mindset. You will manage performance, recruit talents, and ensure professional development while maintaining high client service standards. Your ability to handle challenges professionally is essential for fostering an encouraging workplace.

Key Responsibilities:

• Mentor and coach team to exceed client goals

• Service personal lines or commercial books as needed

• Define and train on service expectations for clients

• Conduct recruitment and assess training requirements

• Address issues with a calm and ethical approach

Requirements:

• In-depth understanding of Autoplan processes

• Must hold a level two general insurance license

• Proven professionalism in team interactions

• Committed to creating a continuous improvement culture

• Strong attention to detail in managerial tasks

Lead teams effectively at Acera Insurance, enhancing both client experiences and internal growth.
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