General Manager; Maternity Leave Coverage

Position: General Manager (Maternity Leave Coverage)
Accent Inns Inc. is a BC-based hospitality company that is different in a good way. Here, we LEAD WITH LOVE, and our number one metric is the happiness of our staff, who we call our Fam-Jam. Our Spring 2026 Employee Survey showed that 96% of our employees are happy to work here, with a 100% participation rate!
We have two hotel chains:
Accent Inns, where there is a rubber duck in every room, and Hotel Zed, where we rebel against the ordinary. Our latest venture is ROAR, our live-fire restaurant in Tofino, BC. We are searching for a  General Manager (Temporary – Maternity Leave Coverage)  to join our dynamic, totally unique and rebellious team in  Kelowna, BC  .
This role reports to Catinka Dekker, Regional Manager and is the primary source for inspirational leadership for our amazing crew of Ducks ‘n Rebels at our Kelowna location . You will take ownership of the entire hotel operation and collaborate with your Regional Manager, HR Business Partner and Supervisors to create enriching day-to-day experiences for your team and guests.
This role is temporary, covering a maternity leave starting ASAP until October 2027.
Who We Are   Success attracts success and here you will be working with an extraordinary company. We are a force in the industry:
We have been named one of Canada's Most Admired Corporate Cultures four years in a row.
We received the Tourism Industry Association of Canada’s Business of the Year award for the outstanding growth of our business.
We received Employer of the Year award from Tourism Canada
Our owner and CEO, Mandy Farmer , was named Hotelier of the Year by Hotelier Magazine and RBC Women of Influence Entrepreneur of the Year.
Core Values    Have Fun
Make Everything Better
Have Each Other’s Backs
We cover 100% of medical and dental premiums, PLUS you get free mental health benefits. We also have a bunch of Work Perks just for you:
Free nights at any of our hotels + discounts for your friends & family
Live your Best Life fund (we’ll help pay for courses that’ll make your life better, whether or not they’re related to your role with us)
Employee purchase program so you can get sweet deals on everything from electronics to linens
Executive leadership development and coaching
And these are just a few!
What the Role is Quacked Up to Be   The General Manager is our hotel’s primary source for inspirational leadership. Supported by our extraordinary team at Rebel Base (that’s what we call our head office), you will take charge of the entire hotel operation enriching the day-to-day experience for our guests and employees. You ensure the on-going profitability of the hotel and collaborate with our internal experts to secure your future business success.
The General Manager embodies and demonstrates our core values of:
Be Real, Have Fun, Make Everything Better and Have Each Other’s Backs.
In your first 3 months, you will…    Work closely with Catinka (your Regional Manager) to learn the ins and outs, history of the team, and current challenges and successes of the Kelowna property.
Spend some time at our Accent Inns Kelowna location, working closely with their leadership team
Meet the Finance team to learn current practices for tracking and managing your budget for Kelowna.
Meet every member of your team 1-on-1 to learn more about who they are, and give them the opportunity to learn more about you and your background.
Take ownership of the day-to-day scheduling and management of the hotel.
Review our current processes and procedures and develop a plan in collaboration with stakeholders on your team to create a plan to address any opportunities that have been identified.
Meet with Laura (your HR Business Partner) to run through GM responsibilities around performance management, leadership, and HR procedures.
Begin to champion the Pickle Program (our internal recognition program) with the team.
Take over any recruitment needs for the hotel and learn our process for hiring and interviewing.
Become an expert in the daily review of pick-up, off-market, forecasting reports, etc. to maximize revenue and labor for your hotel.
In your first 12 months, you will have…    Reviewed financial information and reports for…