Non-Profit Portfolio Manager

Location:

PENTICTON, BC

Non‑Profit Portfolio Manager – Regular Full Time (Job )

Salary: $86,007.24 - $97,679.59 annually

Reporting to the Regional Director, the Non‑Profit Portfolio Manager (NPPM) fosters collaborative partnerships with housing and service providers to provide high quality, safe and affordable housing and housing‑related services. The role provides education, consultation and support to Boards of Directors and executive staff of non‑profit societies and cooperatives regarding effective management of their social housing properties. The NPPM assesses financial risk, coordinates delivery of contracted services, and acts as the key relationship manager and single point of contact for all portfolio providers.

• Foster collaborative partnerships with housing and service providers.
• Provide education, consultation and support to Boards of Directors and executive staff.
• Assess financial risk of non‑profits and audit financial statements.
• Coordinate the delivery of contracted services for housing‑related programs.
• Serve as the key relationship manager and primary point of contact for the assigned portfolio.
• Initiate, coordinate, and facilitate expertise and services for internal staff such as Housing & Health Coordinators, Senior Project Officers, and Supportive Housing Programs staff.

• Bachelor’s degree in Public Administration, Business Administration, or a related discipline, including post‑secondary courses in non‑profit society management and/or social service delivery.
• Extensive experience in senior and advanced‑level positions in non‑profit society management or delivery of social services and community‑based programs.
• Extensive experience in negotiation and management of contracted services.
• Equivalent combination of education, training and experience acceptable to the employer.
• Criminal Record Check required.

• In‑depth knowledge of the principles and theories of government social programs delivered by non‑profit societies and contracted community service providers.
• Knowledge of current social issues impacting tenant populations and social housing operations.
• Broad cross‑functional knowledge of non‑profit society governance, operations, budgeting, maintenance, procurement, and staffing.
• Proficiency in budgeting and contracting practices and ability to assess audited financial statements.
• Knowledge of the Residential Tenancy Act and related legislation.
• Sound understanding of risks associated with housing vulnerable tenants and ability to mitigate risk.
• Excellent written and oral communication, interpersonal, consultative and relationship‑building skills.
• Strong negotiation, mediation and conflict‑resolution skills.
• Strategic thinking and ability to plan, coordinate, integrate, and manage a portfolio of non‑profit societies.
• Capacity to educate Boards and Executives on successful operation of housing societies.
• Ability to act as primary relationship manager for societies, interacting with Board members, CEOs, Executive Directors and CFOs.
• Analytical skills to address complex issues, balance diverse interests and implement solutions.
• Ability to summarize and explain complex program information and funding requirements.
• Ability to analyse and apply program agreements and operating agreements.
• Ability to build dialogue and consensus with stakeholders with conflicting agendas.
• Professionalism, tact and diplomacy in working with a broad range of community stakeholders.
• Ability to conduct reviews and audits and facilitate compliance with recommended improvements.
• Creative thinking and problem solving to support long‑term health and sustainability of the sector.
• Ability to supervise and motivate staff in a unionised environment.
• Valid BC Driver’s Licence and reliable vehicle.
• Required satisfactory criminal record search and ongoing Security Clearance during employment.
• Required valid Class 5 driver’s licence and satisfactory driving record.

BC Housing offers in‑house training and courses for career development, wellness programs, recognition awards, transit pass and other alternative transport incentives, active social club events, community and charitable participation. Detailed benefits information is available upon request.

At BC Housing, we are committed to providing an inclusive and barrier‑free workplace. We welcome applicants from women, visible minorities, Indigenous People, People with Disabilities, people of all sexual orientations and gender identities, and all those committed to meaningful work that makes a difference.