Food Service Supervisor

Tim Hortons in Kelowna, BC is hiring a  Food Service Supervisor  to lead a team of 16–20 food service staff in a fast-paced coffee shop and restaurant environment.

Work Setting:  Food service establishment, coffee shop, fast food outlet, restaurant.

Responsibilities:

Establish methods to meet work schedules

Supervise and co-ordinate activities of staff who prepare and portion food

Train staff in job duties, sanitation and safety procedures

Estimate ingredient and supplies required for meal preparation

Ensure that food and service meet quality control standards

Prepare budget and cost estimates

Address customers' complaints or concerns

Maintain records of stock, repairs, sales and wastage

Prepare and submit reports

Establish work schedules

Supervision:  Food service counter attendants and food preparers; 16–20 people.

Requirements:

1 year to less than 2 years of experience in food service

No degree, certificate or diploma required

Authorization to work in Canada

Available for shift or on-call work

Excellent oral communication and interpersonal skills

Client focus, flexibility, and ability to work as a team player

Work Conditions:  Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing and walking, standing for extended periods, bending, crouching, kneeling, physically demanding.

Schedule:

Day, Evening, Early Morning, Night, Weekend, Shift.

Dental plan

health care plan.

Inclusive support programs for persons with disabilities, newcomers and refugees, youth, and veterans.

1 year to less than 2 years of food service experience. No formal education required. Must be authorized to work in Canada.