Sales Representative

Overview

Do you want UNLIMITED earning potential? Joining Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada with over 500 employees in British Columbia, across 10 showrooms, 3 Outlet Centres, and 4 offices in the Lower Mainland. We’re a fast-growing company with a culture of trailblazing.

At Trail Appliances, we Make Everyday Life Better by inspiring customers to find their perfect fit when buying home appliances. We’re nerdy about appliances so our customers don’t have to be. Our stores deliver personalized customer service and a level of expertise that helps create special moments at home.

Want to join our family of appliance nerds? If you’re a sales professional looking for an exciting new chapter that is long term, consider the role below.

• As a Product Specialist, have unlimited earning potential and proactively pursue and hunt for business through cold calling, networking, and establishing a strong community presence
• Consult with customers over the phone and in showrooms, providing sound guidance on products and exceptional customer service to align with needs
• Welcome and greet customers with empathy, address objections by offering timely solutions and credible advice
• Achieve and pursue monthly and annual sales and revenue targets while ensuring high levels of customer service
• Work as a team player, foster open communication, and contribute to a positive working environment
• Participate in ongoing professional development, staying up to date with Trail systems, operations, marketplace information, products, pricing, and trends
• Represent Trail Appliances as an ambassador, using our mission and values as a foundation for success

• Caring: you enjoy and care about people and make others feel valued
• Determined: self-motivated with drive to pursue relationships and achieve sales goals
• Entrepreneurial: a hunter who cold calls and expands your network within the community
• A closer: able to guide customers through the sales funnel and close deals
• Integrity: honest and do what’s right
• Curious: eager to learn and understand customers by listening and asking relevant questions
• A solution finder: develops creative solutions for customers’ needs
• A goal orientated – time manager: plans, sets, and achieves goals with strong organizational skills
• Optimistic: positive, approachable, and well-spoken
• Business administrator: comfortable with intermediate math, administrative tasks, and computer use

• Education:
  
  Bachelor’s degree or equivalent
• Retail or sales experience preferably in a similar role or customer service setting
• Willing to work a flexible schedule including evenings and weekends
• Must have the ability to travel to assigned store or learning facility
• Must be legally authorized to work in the country in which the store is located

• Appliance or industry knowledge
• Second language:
  Mandarin, Cantonese, Korean, Punjabi, and Hindi
• Relatable experiences with household chores (e.g., laundering clothes, unloading a dishwasher, organizing a refrigerator, or cooking)
• Interest in lifestyle areas (food, wine, cooking, fashion, coffee, home design, or construction)

• This is a 100% commission opportunity with uncapped earning potential. Within the first year, you can earn commissions and qualify for in-house and manufacturer incentives
• Onboarding support includes guaranteed income during training to supplement commissions
• First 6 months: guaranteed income of $4,000 monthly
• Second 6 months: guaranteed income of $3,000 monthly
• After training, you’ll earn commission on delivered goods, plus additional incentives
• Paid time off, generous employee discounts, extended health care, dental coverage, professional development programs, and opportunities for career growth

INDHP

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Note:

This description reflects the role and responsibilities at the time of posting. It does not imply exclusive assignment to a single team or location.