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Client Relations and Operations Manager

Job in Kelowna, BC, Canada
Listing for: Pivot + Edge
Full Time position
Listed on 2026-07-07
Job specializations:
  • Sales
  • Construction
Job Description & How to Apply Below
Position Overview
This role is designed for a confident professional who excels in business development and client engagement. You will serve as the first point of contact for prospective clients, representing the company with professionalism, credibility, and a strong understanding of the custom home building process. Your focus will be on building relationships, qualifying new opportunities, and setting the tone for a high‑quality client experience from the very first conversation.

Alongside the sales function, you will oversee the day‑to‑day operations of the office, ensuring communication, scheduling, and workflow remain organized and efficient.

Business Development & Client Relations

Generate and manage leads through networking, referrals, and marketing efforts

Meeting with potential clients to understand their vision and present our custom home solutions

Assist with proposals, estimates, and contracts

Maintain strong relationships with clients throughout the building process

Office Management

Assist in administrative tasks, including scheduling, document management, and correspondence

Coordinate with vendors, subcontractors, and internal teams

Support project management ensuring projects run smoothly and efficiently

Qualifications

Experience in sales, preferably in real estate, construction, or home building

Approachable personality and professional demeanor with clients and team engagements

Strong organizational and multitask skills

Self‑motivated and work well independently and collaboratively within a team

Excellent communication and interpersonal abilities

Proficiency in Microsoft Office. Ability to understand construction project management software

Knowledge of home construction process and construction drawings is a plus

What We Offer

Competitive salary based on experience

Opportunities for growth with a reputable custom home builder/commercial construction

Supportive team environment

Health insurance & benefits

Actual compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

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