Kelowna Inside Sales & Service Role

Join The Fastener Group's team in Kelowna as an Inside Sales & Service Representative. This role prioritizes professional customer interactions and efficient order processing to enhance sales experiences.

In this Inside Sales & Service Representative position at The Fastener Group, you will take charge of processing customer orders, addressing inquiries, and providing tailored service. Emphasizing exceptional communication skills and responsiveness, you'll contribute to a supportive sales environment. Ideal for candidates ready to enhance their expertise in tools and fasteners.

Key Responsibilities:

• Answer customer calls, emails, and assist in-store inquiries

• Deliver exceptional customer service while resolving issues

• Recommend suitable products based on customer needs

• Process and enter customer orders with attention to detail

• Help maintain showroom order and stock supplies

Requirements:

• 2 to 3 years customer service experience needed

• Effective communication and interpersonal skills

• Strong ability to prioritize tasks and manage time

• Computer savvy with a desire to learn new tools

• Motivated and team-oriented individual

Leverage your sales skills at The Fastener Group and contribute to outstanding customer satisfaction.
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