Field Service Technician

We are seeking an experienced Field Service Technician to support automated recycling and recovery equipment across the Kelowna, Vernon, Kamloops, Merritt regions.

This is a senior, field-based role suited for a mature, independent technician who thrives in a high-pressure environment and takes pride in delivering exceptional customer service. The role involves extensive travel, hands-on troubleshooting, and rapid response to minimize equipment downtime, while representing the company professionally at customer sites.

Position Title:

Field Service Technician

Location:

Kelowna, BC (Servicing Kelowna, Vernon, Kamloops, Merritt, )
Permanent Position

Schedule:

Monday to Friday + One weekend on-call rotation per month (additional compensation)

Shifts:

8:00 AM to 5:00 PM
Wage: $38.86/H - $54.36/H (based on experience)
A class 5 drivers license and proof of clean dirvers abstract is mandatory for this role
Minimum 5 years of field service or industrial maintenance experience (senior-level requirement)
An asset for this role:
Post-secondary education in electronics, electromechanics, or a related technical field (or equivalent experience)
You are legally permitted to work Fulltime in British Columbia

Advantages
Competitive hourly wage ($38.86–$54.36/hour), dependent on experience
Monday–Friday schedule (8:00 AM–5:00 PM) with flexibility
One weekend on-call rotation per month (additional compensation)
Company vehicle, tools, uniform, phone, and computer provided
Monthly expense reimbursement
Comprehensive benefits package, including extended health, pension, and additional vacation
In-depth onboarding and cross-training on automated systems
Strong safety-first culture with ongoing safety training
Opportunity to contribute to environmentally focused, future-oriented operations
Long-term, stable role with autonomy and responsibility

Company Perks & Benefits:
10 paid holidays plus vacation and personal days starting in your first year, increasing with tenure
Paid birthday off and enhanced family/social leave
Comprehensive group benefits (medical, dental, life, LTD, travel), with 50% employer-paid premiums after 3 months
Pension & retirement savings with strong employer contributions (minimum 4%, up to 6%+ matching)
Enhanced parental leave, including up to 8 weeks of salary top-up and continued benefits coverage
Employee Assistance Program for confidential mental health and family support
Annual $500 wellness allowance (mental, physical, or financial health)
Structured training and professional development support, including reimbursement for professional memberships
Employee share purchase program with company match incentives

Responsibilities
Perform preventive and corrective maintenance on automated recovery and recycling equipment at customer sites
Diagnose mechanical, electrical, and electronic faults to restore equipment functionality quickly and safely
Respond effectively to high-pressure downtime situations, prioritizing service calls to minimize operational impact
Conduct equipment testing, inspections, and system performance checks
Complete service calls using a digital service management system
Maintain accurate service documentation and manage parts inventory in the service vehicle
Represent the company professionally while delivering a high level of customer service
Support continuous improvement initiatives and adhere to strict safety protocols

Qualifications
Minimum 5 years of field service or industrial maintenance experience (senior-level requirement)
Post-secondary education in electronics, electromechanics, or a related technical field (or equivalent experience)
A class 5 drivers license and proof of clean dirvers abstract is mandatory for this role
Strong working knowledge of mechanical, electrical, and electronic systems
Experience servicing automated or industrial equipment in customer-facing environments
Trades certification is not required, but considered an asset
Comfortable traveling regularly between Kelowna, Vernon, Kamloops and Merrit
Highly organized, self-directed, reliable, and accountable
Excellent customer service and communication skills
Ability to work independently and manage time effectively in a mobile role
Strong…