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Job Description & How to Apply Below
Location: Oliver
Eastlink seeks a Service Technician for its team in Western, BC, focusing on field-based customer service and troubleshooting. This role is pivotal in addressing outdoor service challenges.
In this position, you will work directly with customers, addressing service issues in the outside plant infrastructure. Your technical problem-solving abilities will be essential to maintain the high standards for which Eastlink is known. The company prioritizes training to ensure you are equipped for diverse challenges.
Key Responsibilities:
• Diagnose and manage service problems in the outdoor network
• Fix issues impacting the connection from mainline to premises
• Deliver excellent customer support consistently
• Engage in ongoing safety and technical training
• Ensure all work is performed safely and effectively
Requirements:
• Diploma from a recognized Electronics program
• Experience in telecommunications or maintenance preferred
• Training from NCTI or SCTE is advantageous
• Valid driver’s licence with clean record needed
• Ability to lift 90 lbs and work under varying conditions
Join Eastlink to use your skills in a critical technical role dedicated to customer satisfaction.
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