Service Technician Customer Focus

Position: Service Technician with Customer Focus
Elevate your career as a Service Technician responsible for exceptional customer service and equipment maintenance. Join our team to ensure seamless operations and satisfied clients.

This role emphasizes the importance of delivering quality service to customers, maintaining and repairing equipment, and following up on maintenance requests. You will perform preventative maintenance, prepare equipment for installation, and solve technical problems efficiently. Collaborating closely with sales staff and management will be vital to foster strong relationships with clients and ensure their needs are met.

Key Responsibilities:

• Perform planned and preventative maintenance on equipment

• Handle customer repair requests within scheduled timelines

• Prepare and install new equipment for clients

• Maintain accurate customer records and profiles

• Communicate effectively to build lasting relationships

Requirements:

• Mechanical, electrical, or automotive background required

• Strong communication and organizational skills needed

• Self-starter with a focus on customer service

• Proficient in software and email communication

• Valid driver's license and acceptable driving record

Support clients effectively and advance your technical expertise as a Service Technician dedicated to customer satisfaction.