Laboratory Manager, Kelso Wa

3 days ago Be among the first 25 applicants

This range is provided by ALS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

About the role:

Working onsite at the Kelso Washington location, the Laboratory Manager will be responsible for the sustainable financial and commercial performance of the nominated business. They will be responsible for strategic and business planning and the execution of those plans. The Laboratory Manager will be responsible to ensure the business meets all local federal government compliance and ALS government requirements.

Position Duties and Scope:

Strategic Thinking

• Management of Environmental laboratory, plus any regional service centers
• Aligning the business to the ALS purpose;
  Science. Assurance. Sustainability.
• Aligning the business to the company’s core values:
  Safe, Resilient, Curious, Committed, Caring, Honest
• Aligning the business to the ALS strategic themes, client centricity, growth, innovation and technology and ALS way
• Aligning the business to the ALS brand promise;
  Right solutions Right partner
• Participation in the formulation of regional strategy and business plans
• Strategic and business planning for the business unit
• Ensure the business execute on the strategic plan and business plan objectives to achieve targets
• Alignment to a low to cost produce product positioning strategy
• Achieving budgeted financial performance and sustained profitable growth
• The preparation of annual budgets
• Managing CAPEX and OPEX to meet business needs
• Manage cost control, labour management and operational performance of the business unit
• The management of debt collection and cash conversion
• Final approval of accounts payable

Client Focus

• Supporting the ALS brand position of technical leadership in the market
• Development and maintenance of client relationships
• Management of turnaround time performance and client service
• Providing timely and high-quality service to clients
• The development of a client service culture that supports high levels of client retention and share of market
• The development and execution of a sales & marketing strategy that targets new client acquisition
• The development and execution of a business development strategy that positions the business for high levels of performance and growth
• The development and implementation of a pricing strategy that facilitates business goals.
• Management of formal client feedback mechanisms – NPS and/or client survey

Managing People

• Builds trust within the team
• Takes ownership of business-critical initiatives
• Ensure that the staff structure and capabilities can facilitate current and future business needs including succession planning.
• Lead a framework for staff engagement, development and learning
• Holds staff accountable for outcomes
• Staff development to meet the current and future needs of the business
• Succession planning to support the continuing success of the business
• Management of the Performance Management Review framework and fulfilment of its goals
• Ensure direct reports have suitable skills and training for the roles they are fulfilling, including mentoring to direct reports.
• Ensuring appropriate human resources management practices are developed and maintained

Quality, Safety and ESG

• Compliance with regulatory and ALS policy requirements for governance
• Ensure legislative and best practice compliance issues are observed
• Adhere to the ethical and compliance requirements of the ALS Limited brand and all associated policies
• Ensuring that the quality of data produced and the methodology used is maintained at a level that meets or exceeds company and market acceptable standards (based on ISO
  17025, NELAC etc).
• Ensure the integrity of the laboratory’s quality system is maintained and further developed.
• Assessing the results of quality audits and client…