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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Technical Support

Customer Support Team Lead: Service & Ops Champion

Job in Kenai, Kenai Peninsula Borough, Alaska, 99611, USA
Listing for: Umbrella BPO
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Umbrella BPO is seeking a Customer Support Team Lead in the United States. This role involves supervising a team of customer support specialists, handling escalated customer inquiries professionally, and driving process improvements. Candidates should have at least 3 years in customer support, excellent organizational, communication skills, and preferably experience in a BPO environment. Join our dynamic team and contribute to outstanding service delivery.
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