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Member Experience Coach & Center Leader
Job in
Kenai, Kenai Peninsula Borough, Alaska, 99611, USA
Listed on 2026-08-26
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Jobtailor is seeking a service-focused professional to support the Member Service Center, handling escalations and complex member requests while guiding new hires through nesting periods. The role emphasizes coaching, process improvements, and maintaining strong member relationships.
The ideal candidate will have strong communication, personnel management skills, and the ability to problem-solve and provide solutions to meet financial goals for members.
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