Public Assistance Field Services Manager ; PCN

Public Assistance Field Services Manager 2

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply.

Welcome to the Department of Health.

We'd be delighted to have you join our team.

If you envision yourself in this role and are ready to start an exciting career with us, apply today.

This position is currently located in Kenai. The position may be in Anchorage, Bethel, Fairbanks, Homer, Juneau, Kenai, Ketchikan, Kodiak, Nome, and Wasilla, depending upon the location of the most qualified candidate.

What You Will Be Doing:

As a Public Assistance Field Services Manager 2 (PAFSM
2), you will work under the supervision of the Chief of Field Services. In this role, you will oversee multiple field offices across the state, providing guidance and direction to staff while collaborating with partner agencies. You will supervise multiple Eligibility Office Managers (EOMs), who are responsible for managing various eligibility and workload teams. Travel within the State of Alaska is required in this position.

Mission and Values/Culture:

The Division of Public Assistance is committed to promoting self-sufficiency and providing basic living expenses to Alaskans in need. At the Division of Public Assistance, we work for the common good of, and earn the respect of, the clients, families, and communities we serve. We honor cultural, geographic, and economic diversity and seek community involvement in our decisions and service delivery.

Benefits of Joining Our Team:

The Division of Public Assistance is committed to developing and sustaining a high-quality workforce by developing staff and promoting career advancement within the agency. We provide a competitive benefit package, flexible work schedule, and job stability.

The Working Environment You Can Expect:

This position collaborates and works directly with the Chief of Field Operations as well as the Division Operations Manager, Public Assistance Field Service Managers and other managers, Public Assistance Programs Officers and partners that support our agency's mission and values and in an environment of mutual respect and trust, where management believes staff is the agency's most valuable resource and are encouraged to participate in decisions affecting their work.

The main work location will be the nearest Public Assistance office; travel may be required either by air or car.

Who We Are Looking For:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

• Change Management:
  Knowledge of change management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change in the organization.
• Strategic Thinking:
  Formulates objectives and priorities; implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
• Leadership:
  Influences, motivates, and challenges others; adapts leadership styles to a variety of situations

Minimum Qualifications:

Competency-Based Minimum Qualifications Instructions:
This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class. Competency Description The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class.

They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations instead of specific tasks and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet…